Refund policy
Returns & Refunds Policy
Lost Grace Athletics
All Sales Are Final
Because every item is made-to-order specifically for you through our print-on-demand partner, we do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, color preference, or any other reason unrelated to a product defect.
Once an order is placed and production has begun, it cannot be canceled or modified.
What We Do Cover
We stand behind the quality of our products. If you receive an item that is:
• Defective or damaged in manufacturing
• Incorrectly printed (wrong design, missing print, major print quality issue)
• The wrong size or style due to an error on our end
Please contact us within 14 days of delivery with clear photos of the issue and your order number. We will work with our production partner to replace the item or issue a refund at our discretion.
Note: Minor variations in color, fabric texture, or print placement can occur with print-on-demand production and are not considered defects.
How to Report an Issue
Email us at lostgraceathletics@gmail.com with:
1. Your order number
2. Clear photos showing the problem
3. A brief description of the issue
We will respond within 1–2 business days.
Important Notes
• Customers are responsible for selecting the correct size. Please review our size guide carefully before ordering.
• Shipping delays, lost packages, or carrier issues are handled on a case-by-case basis. Contact us if your order has not arrived within a reasonable time after the estimated delivery date.
• This policy applies to all purchases made on lostgraceathletics.com.
By placing an order, you acknowledge that you have read and agree to this All Sales Final policy.